Bad Debt Program

Our Bad Debt Program is a proven success. Many of our customers have learned that while debt is costly our programs minimize the negative impact.

TLRA is a fully licensed and comprehensive debt collection agency with nationwide collection capability. Our call center offices are equipped with the latest technologies and sophisticated analytics to efficiently pursue accounts more likely to pay while customizing payment options for those who are faced with financial challenges. Our tenured and highly-trained Associates treat every customer encounter with integrity and respect as they effectively progress delinquent accounts to resolution. As a representative of you, the client, we are committed to producing greater recoveries without sacrificing customer experience.

Program Highlights

Exceptional Customer Care

Our experienced associates are skillfully trained to deliver high quality patient care with each contact. Each associate is supported by a strong leadership team with extensive backgrounds in Revenue Cycle Management and Customer Experience.

Increased Recoveries

Our advanced analytics and scoring programs allow our skilled associates to focus on strategies and methodologies proven to drive recoveries.

Flexible Payment Plans

We understand customers may fall into extenuating financial conditions that can cripple their ability to pay. We work closely with each customer to establish feasible payment arrangements.